BEHAVIORAL COMPETENCY
Behavioral competency
A behavioral competency is a set of observable and measurable behaviors that are thought to be required for success in a specific job capacity. Behavioral competencies are frequently employed in the hiring process and can be used to create staff training and development programs.
Examples of Behavioral Competencies
- Verbal and written communication skills.
- Ability to identify and solve problems effectively.
- This competency involves the ability to work effectively with others.
- The ability to take action without being asked.
- The ability to adjust to change and new situations.
The Advantages of Using Behavioral Competencies
- Better hiring decisions
- Employee performance has improved.
- Increased employee involvement
How to Use Behavioral Competencies
- To develop clear and concise job descriptions
- To develop interview questions to assess candidates
- To develop performance appraisals