CANDIDATE CALL BACK RATE
Candidate Call Back Rate
An important performance statistic in the recruitment and hiring processes is the Candidate Call Back Rate. It is a quantitative metric that assesses the ability of a recruiting company or recruiter to get responses from prospects following initial outreach efforts. The rate is derived by dividing the number of applicants who responded to a callback request by the total number of candidates who were contacted.
A higher candidate callback rate is generally indicative of successful recruitment efforts. Monitoring the call back rate helps recruiters allocate their time and resources more efficiently. A lower call back rate provides insights into areas that may require improvement. A successful call back process contributes to a positive candidate experience. The clarity and relevance of the initial outreach message significantly impact the likelihood of receiving callbacks.